Home Contacts
Talk to the concierge desk
Dates, vibe, budget — give us the rough shape and we'll come back with a plan. Form below takes about a minute; a human replies within a few hours.
Concierge line
+61755965243
24/7 — yes, including 2am "what's the wifi" calls
valeriabeach@gmail.com
Replies within a few hours, usually faster
Hours
Mon–Sun, 24 hours
Bookings never sleep. Neither does Tom, apparently
Request form
What kind of weekend are we building?
Fill what you know, skip what you don't. Successful submissions land on a confirmation page and ping our inbox.
18+
Legal & GDPR info
A quick word on casino bookings
Casino packages are adults-only and always include a pre-set gaming budget. If gambling stops feeling like fun, Gambling Help is free and confidential on 1800 858 858.
Before you hit send
Contact questions, pre-answered
Within a few hours during the day, usually under one. Overnight requests get a morning reply — the desk is staffed 24/7 but quotes get a human's full attention.
Of course — +61755965243 works around the clock. The form just gives us dates and preferences upfront, which makes the first call ten times more productive.
You'll land on a confirmation page, we get the brief, and a concierge replies with questions or a draft plan. No spam sequence, no newsletter you didn't ask for.
Yes — same-day room saves are a specialty. Packages need 48 hours to do properly, but call anyway; we've worked with less.