+61755965243 3/2 Riverview Rd, Nerang QLD 4211 valeriabeach@gmail.com Concierge desk: 24/7
Home Legal

Legal information & GDPR

The formal stuff: who we are, how we're registered, and your data rights under Australian law and the GDPR where it applies.

Last updated: 12 August 2026

This page is the legal home base — company details, regulatory notes, and your data protection rights including GDPR for European guests. It's written to be readable, but it is the legally binding version.

Company details

Valeria Beach Pty Ltd
Owner & operator: M. O'Connor
ABN 42 715 883 904
Registered address: 3/2 Riverview Rd, Nerang QLD 4211, Australia
Contact: valeriabeach@gmail.com · +61755965243

Valeria Beach is an independent concierge and review service. We are not affiliated with Crown Resorts Ltd or Crown Perth — hotel and venue names are used descriptively to identify the services we book on your behalf.

Regulatory notes

We operate under Australian Consumer Law. Concierge planning fees are quoted and agreed before work begins; accommodation and venue costs are passed through transparently. Casino-related services are strictly for adults 18+ and include responsible gaming safeguards by design — see the responsible gaming notice in our site footer.

GDPR — for European guests

If you're in the EU/UK when you contact us, the GDPR applies. Under it you have the right to access, rectify, erase, restrict, object to and port your personal data, and to lodge a complaint with your local supervisory authority. Our lawful basis is contract performance (your booking) and legitimate interest (running the service).

The practical detail of what we collect and how we protect it lives on our privacy policy — read them together for the full picture.

Intellectual property

All original content on valeriabeach.space — reviews, guides, photography descriptions, the journal — is our copyright. You're welcome to link to it; republishing it needs written permission. Venue trademarks belong to their owners and are used here for identification only.

Liability

We plan carefully and confirm everything twice, but services are delivered by independent venues — hotels, restaurants, drivers, the casino. Our liability is limited to the planning fee you paid us, to the extent permitted by law. Nothing here limits your rights under Australian Consumer Law.

Governing law

These terms are governed by the laws of Queensland, Australia. Disputes go to Queensland courts — though in nine years we've resolved everything with a phone call, and we'd rather keep it that way.

Questions about this page? Legal and GDPR requests go to valeriabeach@gmail.com (subject: 'Legal') or +61755965243.
FAQ

Legal questions

No — we're an independent concierge. 'Crown Towers Perth' and related names identify the venues we book; the trademarks belong to their owners.

Access, rectification, erasure, restriction, objection and portability — plus the right to complain to your local authority. Email us to exercise any of them; we respond within 30 days.

Linking is always fine. Republishing text or images needs written permission — email us and we'll sort it quickly.

Need something in writing?

Email the desk — legal and GDPR requests get answered within 30 days, usually much sooner.